Shipping Policy
Please read Shipping (“Terms”) carefully before using our website [www.jsllights.com] and services operated by JSL Lights (“we,” “us,” or “our”). Your access to and use of our website is conditioned on your acceptance of and compliance with these Terms. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.
At JSL Lights, we understand the importance of efficient and reliable shipping. We offer fast and secure shipping services for all our LED lighting products. Orders are processed within 1-2 business days, and delivery times vary depending on the destination. We partner with reputable shipping carriers to ensure timely and safe delivery of your items. Shipping fees are calculated based on the weight and dimensions of your order, and the cost will be displayed at checkout. Please note that any customs fees or import duties imposed by the destination country are the responsibility of the customer.
At JSL Lights, we recognize the significance of seamless and dependable shipping services in enhancing your overall shopping experience. We take pride in offering fast, secure, and efficient shipping for all our LED lighting products.
Order Processing Time
Once your order is placed, we strive to process it within 1-2 business days. Please note that processing times may vary during peak seasons or due to unforeseen circumstances. We can ship to any address in India. Note that there are restrictions on some products, and some products cannot be shipped to certain pincodes. Rest assured, our team is dedicated to ensuring your order is prepared for shipping in a timely manner.
Shipping Method
To guarantee the secure and reliable delivery of your LED lighting products, we have partnered with reputable shipping carriers. During the checkout process, you will have the option to select from various available shipping methods. These methods are designed to accommodate your preferences and requirements, ensuring that your products arrive safely and efficiently.
We partner with reputable shipping carriers to ensure safe and efficient delivery of your LED lighting products. The available shipping methods will be displayed at checkout, and you can choose the one that best suits your needs. We can deliver you products through transport, couriers and porter as well.
We generally, Deliver good through almost all method of transport:
- If you order in small quantity – We can ship it with courier or by air.
- For large quantity – We always ship material by transport to save the cost.
Delivery Time
The estimated delivery time for your order depends on both the shipping destination and the specific shipping method you choose. While we make every effort to adhere to these estimates, certain factors beyond our control – such as weather conditions or customs clearance – may occasionally influence the delivery timeframe. Upon shipment, you will receive a tracking number, enabling you to monitor the progress of your order as it makes its way to you.
Shipping Fees
Shipping fees are calculated based on the weight, dimensions, and destination of your order. To offer complete transparency, the precise shipping cost will be clearly displayed during the checkout process. This allows you to review and understand the shipping fees associated with your order before finalizing your purchase.
International Shipping
We are delighted to offer international shipping services to select countries. Please be mindful that any customs fees, import duties, or taxes imposed by the destination country are the sole responsibility of the customer. To ensure a smooth international shopping experience, we recommend familiarizing yourself with your country’s customs regulations and fees prior to placing an order.
Our dedication to providing accurate and reliable shipping information is matched by our commitment to assisting you throughout the process. If you have any questions, concerns, or require further clarification regarding our shipping policy, our dedicated customer support team is readily available to assist you
Damage During Shipment
At JSL Lights, we understand that accidents can happen during shipping and delivery, and we take full responsibility for any damage that may occur to your LED lighting products. Your satisfaction is our utmost priority, and we are dedicated to ensuring that your shopping experience is hassle-free and rewarding.
In the rare event that your product arrives damaged due to shipping or delivery, rest assured that we’ve got you covered. We are committed to making it right. Our customer support team is ready to assist you in promptly resolving any issues. Simply reach out to us with details and photos of the damaged product, and we will initiate the process to provide you with a new product at no additional cost.
Our pledge to you extends beyond the moment of purchase. We stand by the quality of our LED lighting products, and in the unfortunate instance of damage during shipping or delivery, we are fully prepared to replace the damaged item with a brand-new one. Your trust in JSL Lights is valued, and we are dedicated to ensuring that your lighting solutions arrive safely and in impeccable condition.
Have a Question?
If you have any questions, concerns, or requests related to these Shipping, please contact us at: JSL Lights Email: [support@jsllights.com] Address: [1935/10, Fountain Electric Market, Bhagirath Palace, Chandni Chowk, Delhi 110006] or contact us directly at [+91 9350015015].
By using our website, you acknowledge that you have read, understood, and agreed to these Shipment terms.