Privacy Policy

Introduction

Last Updated: [15 Aug 2023]

JSL Lights (“we,” “us,” or “our”) values and respects your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website [www.jsllights.com] and use our services. By accessing or using our website and services, you agree to the terms and practices described in this policy.

Information We Collect

We may collect the following types of information when you interact with our website or services:

  • Personal Information: This includes your name, email address, phone number, and other identifying information that you provide to us when creating an account, placing an order, or subscribing to our newsletter.
  • Transaction Information: We collect information related to your purchases, including product details, billing address, and payment method.
  • Usage Data: We gather data about your interactions with our website, such as pages visited, products viewed, and actions taken.
  • Device and Browser Information: We collect information about your device type, browser type, IP address, and operating system to enhance your browsing experience and ensure compatibility.
  • Cookies: Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about your preferences and usage patterns.

How We Use Your Information

We use the collected information for the following purposes:

  • Order Processing and Fulfillment: We use your information to process and deliver your orders, provide order updates, and manage returns and exchanges.
  • Customer Service: We use your information to respond to your inquiries, provide support, and address any issues.
  • Personalization: We may use your information to personalize your shopping experience, recommend products, and provide tailored offers.
  • Communication: We send transactional emails, order confirmations, and customer service communications. You can also opt in to receive marketing emails and newsletters.
  • Analytics and Improvement: We analyze usage data to improve our website’s performance, user experience, and product offerings.

Information Sharing

We may share your information with:

  • Service Providers: We may share your data with third-party service providers who assist us in operating our website, processing payments, and delivering orders.
  • Business Partners: We may share information with trusted business partners for co-branded promotions or collaborations.
  • Legal and Regulatory Authorities: We may disclose information in response to legal requests, enforce our terms and policies, or comply with applicable laws.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Data Security

We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.

How long we retain your data

It’s important to note that we regularly review our data retention practices to ensure that we only retain data for as long as necessary. Once data is no longer needed for its original purpose and legal obligations are fulfilled, we take appropriate measures to securely delete or anonymize the data to protect your privacy.

For specific information about our data retention practices and timelines, please refer to our detailed Privacy Policy or contact our customer support team for further assistance. Your privacy and data security are of utmost importance to us, and we take every precaution to handle your data responsibly.

Your Choices

You can manage your personal information, communication preferences, and cookie settings through your account settings. You can also opt out of marketing emails by using the unsubscribe link provided in each email.

Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe your child has provided us with personal information, please contact us to have it removed.

Your Choices

You can manage your personal information, communication preferences, and cookie settings through your account settings. You can also opt out of marketing emails by using the unsubscribe link provided in each email.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or by posting a notice on our website.

If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at: JSL Lights Email: [support@jsllights.com] Address: [1935/10, Fountain Electric Market, Bhagirath Palace, Chandni Chowk, Delhi 110006]

By using our online LED lighting shopping platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

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